Privacy Policy

Last updated: December 11, 2024

1. Introduction

Tubeletter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our newsletter automation service for YouTube creators.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Username
  • Name (optional)
  • Profile picture (if signing in with Google)
  • Password (hashed and encrypted)

2.2 YouTube Channel Data

When you connect a YouTube channel, we access:

  • Channel name and description
  • Channel thumbnail/avatar
  • Public subscriber count
  • Video titles, descriptions, and thumbnails
  • Video transcripts (for newsletter generation)

2.3 Subscriber Information

For your newsletter subscribers, we store:

  • Email addresses
  • Names (if provided)
  • Subscription source (manual entry, import, signup form)
  • Tags and segments you assign

2.4 Campaign Analytics

We track newsletter performance including:

  • Email open rates
  • Click-through rates
  • Send counts and delivery status

2.5 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We only receive and store your Stripe customer ID and subscription status.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our service
  • Generate AI-powered newsletter summaries from your YouTube videos
  • Send newsletters to your subscribers on your behalf
  • Process payments and manage subscriptions
  • Provide customer support
  • Send service-related communications
  • Improve and optimize our service

4. Third-Party Services

We integrate with the following third-party services:

  • Google/YouTube API: To access your channel data and video content
  • OpenAI: To generate AI-powered newsletter summaries
  • Stripe: To process payments securely
  • Supabase: For authentication services
  • SMTP Provider: To deliver newsletters to your subscribers

Each of these services has their own privacy policy governing their use of data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • Encryption of passwords using bcrypt
  • Encryption of sensitive data like API keys
  • Secure HTTPS connections
  • Regular security updates

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

8. Newsletter Subscriber Rights

If you are a subscriber to a newsletter sent through Tubeletter, you can unsubscribe at any time using the unsubscribe link included in every email. Your unsubscribe request will be processed immediately.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]